Terms of Service (Terms and Conditions)
- 1. Welcome to the IIOCA website. The IIOCA is professional body that promotes and advocates for the profession of Communications Auditing in the Communications industry. By accessing or using our website, you agree to comply with and be bound by these Terms of Service.
- 2. Use of the Website
- a. You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of others.
- 3. Intellectual Property
- a. All content on this website, including text, graphics, and logos, is the property of the IIOCA and protected by copyright laws.
- 4. Limitation of Liability
- a. The IIOCA is not liable for any damages arising from the use of this website.
- 5. Changes to the Terms (Variations)
- a. We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page.
- 6. Intellectual Property Policy
- a. The IIOCA respects intellectual property rights and expects users of our website to do the same.
- 7. Copyright
- a. All content on this website is protected by copyright laws. Unauthorized use of our content is prohibited.
- 8. Trademarks
- a. The IIOCA name and logo are trademarks of the Institute. Unauthorized use of our trademarks is prohibited.
- 9. Reporting Infringements
- a. If you believe your intellectual property rights have been infringed, please contact us through our contact us page on the website.
- 10. Accessibility Statement
- a. The IIOCA is committed to ensuring that our website is accessible to all users, including those with disabilities.
- 11. Accessibility Features
- a. Our website is designed to comply with the Web Content Accessibility Guidelines (WCAG) 2.1.
- 12. Feedback
- a. We welcome your feedback on the accessibility of our website. Please contact us through our contact us page on the website with any suggestions or concerns.
- 13. Refund and Return Policy
- a. The IIOCA aims to provide high-quality services. The Refund Eligibility, Process and Exception apply:
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- i. Refund requests must be submitted in writing within 30 days of the purchase. /li>
- ii. Subject to availability and receipt of payment, requests will be processed within 14 days and delivery confirmed by way email through a reference number.
- iii. Certain services may not be eligible for a refund. Please refer to the specific terms of the service purchased.
- iv. The provision of goods and services by IIOCA is subject to availability. In cases of unavailability, IIOCA will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee.
- 14. Payment options accepted
- a. Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the IIOCA bank account, the details of which will be provided on request.
- 15. Card acquiring and security
- a. Card transactions will be acquired for IIOCA via Payfast by Network who are the approved payment gateway for all South African Acquiring Banks. Payfast by Network uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.payfast.io to view their security certificate and security policy.
- 16. Customer details separate from card details
- a. Customer details will be stored by (Your Company) separately from card details which are entered by the client on Payfast by Network ’s secure site. For more details on Payfast by Network refer to www.payfast.io.
- 17. Merchant Outlet country and transaction currency
- a. The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
- 18. Responsibility
- a. IIOCA takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
- 19. Country of domicile
- a. This website is governed by the laws of South Africa and IIOCA chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature. Jurisdiction, the province of Gauteng, in Johannesburg, South Africa.
- 20. Disclaimer
- a. The information provided on the IIOCA’s website is for general informational purposes only.
- b. Accuracy of Information
- i. While we strive to ensure the accuracy of the information on our website, we do not guarantee its completeness or reliability.
- c. Third-Party Links
- i. Our website may contain links to third-party websites. We are not responsible for the content or practices of these websites.
- d. Anti-Spam Policy
- i. The IIOCA is committed to preventing spam and ensuring that our communications are relevant and respectful.
- e. Prohibited Activities
- i. Sending unsolicited emails or messages is strictly prohibited.
- f. Reporting Spam
- i. If you receive spam from us, please report it through our contact us page on the website.
- g. Data Security Policy
- i. The IIoCA takes data security seriously and implements measures to protect your personal information.
- h. Security Measures
- i. We use encryption, firewalls, and secure servers to protect your data.
- i. Breach Notification
- i. In the event of a data breach, we will notify affected individuals and authorities as required by law.
- 21. Contact us on info@iioca.org or visit the contact us page of the website to view options of communicating with us.