A Communications Audit is a comprehensive “health check” for your organization’s messaging, where the art and science of communication come together. Guided by a Certified Communications Auditor, it combines quantitative data-driven analysis—surveys, analytics and message mapping—with qualitative insight—stakeholder interviews, content reviews and tone assessments—to evaluate every touchpoint from internal emails and intranets to social media, press releases and website copy. This dual approach uncovers strengths, exposes gaps and pinpoints opportunities to align your communications with strategic goals. The outcome is a clear, actionable roadmap of expert recommendations designed to boost consistency, build trust and maximize the impact of your messages.
Giving Communications Auditors a voice
Welcome to the International Institute of Communications Auditors (IIOCA), a pioneering international non-profit organization dedicated to the creation and regulation of Generally Accepted Communications Auditing Standards (GACAS).
Vision
To be the leading global authority in communication audits, fostering a community of skilled auditors who drive excellence and innovation in organizational communication strategies.
Mission
To advance the field of communication audits by providing comprehensive support, education, and advocacy for communication auditors, ensuring the highest standards of practice and integrity in the industry.
Why a Communications Audit?
In today’s fast-paced business environment, effective communication is the backbone of any successful organization. A communications audit helps you:- 1. Identify Gaps: Discover where your communication strategies are falling short.
- 2. Enhance Efficiency: Streamline processes to ensure messages are clear and impactful.
- 3. Boost Engagement: Foster a more connected and motivated workforce.
- 4. Drive Success: Align your communication efforts with your business goals for better results.
Why
IIOCA
Pioneering Global Recognition
The first professional association dedicated to recognizing and advancing the field of Communication Auditing worldwide.
Expert-Led Training
Providing training workshops led by world-class facilitators, each with a minimum of 10 years of experience in their respective communication fields.
Research and Publication
Facilitating research opportunities for members to co-publish and contribute to the advancement of communication audits.
Multi-Sectoral Career Opportunities
Offering career designations in the diverse field of communication auditing, awarded upon successful completion of specialized training workshops and examinations.
Training Partnerships
Providing opportunities for training organizations to offer preparatory courses for candidates pursuing professional designations within the International Institute of Communications Auditors (IIOCA).
Advocacy for Professional Discipline
Promoting Communication Auditing as a key professional discipline that enhances business processes and corporate governance through comprehensive(CAR).
OUR PROCESS
Become A Member
Step
Fill In The
Online Form
Submit your details online.
Step
Application
Approved by IIOCA
Receive your Login Details
Step
Get Your
Account
You can now login and manage your account.
OUR
Audience
Is This Your Organization’s Story?
Picture this: A well-established firm, bright prospects on every horizon, suddenly tumbles into chaos—all because its communications were left unchecked.
In the first week, leadership issues contradictory directives. A rogue AI chatbot floods customers with mixed messaging, and staff scramble to figure out which policy to follow. Internally, teams work in silos—no one tracks engagement or measures impact—so progress grinds to a halt.
By week two, a minor issue spirals into a full-blown crisis. Media outlets pounce, but there’s no crisis playbook or designated spokespeople. Meanwhile, customer data slips through insecure channels, triggering a costly breach and regulatory scrutiny.
Within a month, morale plummets. Employees from diverse backgrounds feel unheard, collaboration falters, and turnover spikes. Partners and investors start to lose faith as productivity and reputation nosedive.
Does This Sound Like Your Organization?
- • Messages conflict because there’s no unified communications policy.
- • AI tools run amok without ethical guardrails.
- • You have zero clarity on stakeholder feedback or performance metrics.
- • Crisis plans are a guesswork exercise—if they exist at all.
- • Data privacy and IT security controls are patchy and untested.
- • Workplace culture lacks true inclusion and well-being focus.
If any of these warning signs resonate, your organization is overdue for a strategic intervention. An IIOCA endorsed Communications Audit fuses art and science to uncover hidden risks, shore up vulnerabilities, and transform your messaging into a powerful driver of accountability, efficiency and trust.
Secure your “clean opinion” and demonstrate to clients, regulators and investors that your doors are not just open—they’re built on rock-solid communication excellence. Book your audit today.